Customer Support
Shipping & Delivery
All products are shipped via overnight services through speed service couriers unless other wise arranged with our dispatch department. Postage is free to all areas in gauteng and a flat rate of R100.00 to all other areas in South Africa, A tracking number will be smsed to you as soon as the parcel has been dispatched and all tracking can be done through the speed service couriers website
Easy Returns
Should you be unsatisfied with any of our products kindly send them back to an address that will be provided by our dispatch. All beauty tools and make up items are non- refundable for hygiene purposes.
Tracking Your Order
Kindly use the speed service courier website to track your order. Orders are supposed to take 24 Hours to delivery but should there be any delay please note that once dispatched we can not control the circumstances at the courier but we will help you to track and trace your parcel. Please ensure that some one is available to collect the parcel when it arrives other wise it will return and require you to pay another shipping fee.
100% Secure Ordering
To order just deposit Funds into the following account
NEDBANK
1015694667
This ensures that you don't enter your credit or debit card details on our online portal to ensure secure shopping.
After making the deposit please email your order to
jaycrocsshop@gmail.com or alternatively sms your purchased product and delivery address to 084 658 9422.
Shopping is as easy as that at jaycrocs!!
Privacy Policy
We offer a 100% guarantee that all our customers details are safe ,private and will not be shared with 3rd parties or used for unapproved marketing by the customers.